TERZI ADEM TEXTILE AND TRADE LTD. CO.
Privacy Notice on the Protection of Personal Data of Customers, Members, and Visitors

Dear Visitors, Customers, and Members,

We would like to inform you about our practices regarding the processing of your personal data and your rights under the Turkish Personal Data Protection Law No. 6698 (“Law”). As the Data Controller, Terzi Adem Textile and Trade Ltd. Co. (“TerziAdemAltun.com”) processes your personal data as explained below.

This notice applies when:

• You visit or shop at TerziAdemAltun.com stores (“Stores”),
• You become a member of the Key Card program (“Key Card Member”),
• You visit www.terziademaltun.com (“Website”), use the mobile application (“Mobile App”), or shop through these channels (“Website Member”),
• You consent to receiving commercial communications,
• You contact us through any communication channels,
• You engage in corporate sales processes,
• You participate in campaigns, raffles, or events.

Cookies and similar technologies are used on the Website and Mobile App. You may access our Cookie Policy at any time.

1. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Store security: Ensuring safety via CCTV
• Store analytics: Measuring visitor traffic
• Order and after-sales services: Delivery, return, exchange
• Payment processing: Credit card and payment transactions (not stored)
• Membership management: Website and loyalty program operations
• Marketing activities: Campaigns, promotions, personalization
• Customer relations: Handling requests and complaints
• Legal obligations: Compliance with applicable laws

Processed data includes identity, contact, transaction, payment, marketing, and security data.

2. Transfer of Personal Data

Your personal data may be shared with:

• Service providers (logistics, payment systems, IT services)
• Business partners
• Authorized public authorities
• Legal entities for dispute resolution

Where necessary, your data may also be transferred abroad in compliance with applicable laws.

3. Method and Legal Basis of Collection

Your personal data is collected through:

• Stores, Website, and Mobile Application
• Call center and communication channels
• Cookies and digital tools

Legal grounds include:

• Performance of a contract
• Legal obligations
• Legitimate interests
• Explicit consent

4. Your Rights

Under Article 11 of the Law, you have the right to:

• Learn whether your data is processed
• Request correction or deletion
• Object to processing
• Request information

You may submit your requests via:

Address:
Turgut Özal Neighborhood, 68th Street No:12
Esenyurt / Istanbul

Email:
[email protected]